Thursday, March 12, 2009

Passports Makes Hospital Visit

Posted by: Marsha Bills

Passports Makes Hospital Visit to Help
Critically Ill Patient As She Awaits Transplant

The District Clerk’s Passports division has been widely recognized for its unsurpassed customer service, holding special sessions for church choirs going abroad and even arranging an off-site event for deaf seniors who needed the assistance of signing interpreters to communicate with clerks.

But there may never be a more dramatic circumstance in which Passports offers a special service to a customer than the one in which Mike Lindley and Ruth North of the East Dallas office went to Methodist Hospital to administer the oath necessary to complete the application process to Sheryl Wimberly as she lay confined to her bed. This was done at the request of Carolyn Kobey, of US Senator Kay Bailey Hutchison's Dallas office.

With the help of her son, Ms. Wimberly has literally searched the world over for a donor to replace her failed kidney in a race against time. After many months, she located a match in Colombia, where the surgery will occur. Because Ms. Wimberly has been too ill to leave the hospital, Mike and Ruth went to the hospital to accommodate her needs.

“Everyone who has heard this story has been deeply touched by the struggle of the mother, who is clinging to life, and her son who has helped her cut through all the red tape to make this life-saving surgery possible,” says Passports Supervisor Mike Lindley. “We are very proud to have been a part of the process.”

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